Refund Policy

Terms and Conditions for Custom Clothing Screen Print and Embroidery Shop

Please read these Terms and Conditions ("Terms") carefully before using our website or placing an order. These Terms outline the rights and responsibilities between you (the "Customer") and our Custom Clothing Screen Print and Embroidery Shop (the "Company"). By using our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or placing an order.

1. Refunds: a. We do not offer refunds for custom clothing orders once they have been placed. b. If you receive defective items, please notify us within 5 business days of receiving your order. We will replace the defective items at no additional cost to you.

2. Design/Logo Files: a. We print designs/logos exactly as they are sent by the Customer. We do not offer graphic design editing or modification services. b. The Customer is solely responsible for ensuring the accuracy and quality of the design/logo files provided. c. We are not responsible for any errors, misspellings, or design flaws in the provided design/logo files.

3. Pixelated Prints: a. We are not responsible for pixelated prints resulting from low-resolution or poor-quality design/logo files provided by the Customer. b. It is the Customer's responsibility to provide high-resolution and clear design/logo files to ensure optimal print quality.

4. Copyright and Copy Infringement: a. The Customer acknowledges and guarantees that they have the legal rights or necessary permissions to use any designs, logos, or other materials provided to us for printing. b. The Customer is solely responsible for ensuring that their designs, logos, or other materials do not infringe upon any third-party copyrights, trademarks, or intellectual property rights. c. The Company assumes no liability for any claims, damages, or legal issues arising from copyright infringement related to the Customer's submitted designs, logos, or other materials.

5. Intellectual Property: a. The Company retains all intellectual property rights, including but not limited to copyrights and trademarks, associated with our website, content, and services. b. The Customer may not copy, reproduce, modify, distribute, or create derivative works based on our website, content, or services without prior written consent from the Company.

6. Limitation of Liability: a. The Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our website or services. b. The Customer agrees to use our website and services at their own risk.

7. Indemnification: a. The Customer agrees to indemnify, defend, and hold the Company and its officers, employees, and affiliates harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from or related to the Customer's use of our website or services, or any violation of these Terms.

8. Modifications: a. The Company reserves the right to modify or update these Terms at any time without prior notice. The updated Terms will be effective immediately upon posting on our website. b. It is the Customer's responsibility to review these Terms periodically to stay informed of any changes.

9. Governing Law: a. These Terms shall be governed by and construed in accordance with the laws of Idaho, without regard to its conflict of law principles. b. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Canyon County.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns regarding these Terms, please contact us before proceeding with your order.